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01903 538 488
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Product Index 
Call our Sales Team
01903 538 488
Mon - Fri 8am - 6pm
My Account
GBPLogin0 Items
Call our Sales Team
01903 538 488
Mon - Fri 8am - 6pm
My Account
GBPLogin0 Items
01903 538 488
My Account
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Customer Services

Delivery Options

Free delivery for all UK mainland orders over £200

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Payment Options

We accept all types of payment including BACS and cheques

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Returns

If you need to return your order please call us on 01903 538 488

Find Out More >

Privacy Policy

PestFix is dedicated to protecting your privacy

Find Out More >

Delivery Options

Express Delivery

For Next Working Day delivery please place your order before 3pm the day before

For Saturday and Sunday deliveries please place your order before 3pm the Friday before

Orders Placed on Weekends and Public Holidays

Orders placed on Saturdays, Sundays or Public Holidays will not be dispatched until the next working day (with the exception of cut-to-size nets, which take 4 working days to dispatch).

Orders that have Next Working Day delivery selected will be processed on the next working day and will only be delivered on the next working day after dispatch date (with the exception of cut-to-size nets, which take 4 working days to dispatch).

Free Delivery

Orders over £200.00 net goods value are shipped free of charge on our 2-3 day service to UK Mainland Addresses excluding delivery addresses that have postcodes starting with BT, AB36-38, AB40-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50. These postcodes will be charged accordingly (see below)

UK Mainland

     
Standard Delivery (2-3 Working Days) max 4kg*From £3.99**
  
Express Delivery (Next Working Day)From £7.99**
Express Delivery (Next Working Day before 12:00)From £10.99**
Express Delivery (Next Working Day before 10:30)From £15.99**
  
Express Delivery (Saturday Delivery)From £12.99**
Express Delivery (Saturday Delivery before 12:00)From £14.99**
Express Delivery (Saturday Delivery before 10:30)From £16.99**
  
Express Delivery (Sunday Delivery)From £14.99**
Express Delivery (Sunday Delivery before 12:00)From £16.99**

Scottish Highlands and Northern Ireland

Postcodes starting with BT, AB31-38, AB40-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50

Standard Delivery (2-3 Working Days) max 4kg*From £3.99**
Express Delivery (2 Working Days)From £13.99**
Express Delivery (Saturday Delivery)From £33.99**

Channel Islands and Isle of Man

Standard Delivery (2-3 Working Days) max 4kg*From £3.99**
Express Delivery (2 Working Days)From £17.99**
Express Delivery (Saturday Delivery)From £45.99**

Ireland, Scottish Islands

Express Delivery (2 Working Days)***From £17.99**
Express Delivery (Saturday Delivery)From £45.99**

International Delivery

EU countries (3-5 Working Days)From £34.99

For delivery to a non-EU country please call +44 (0)1903 538 488 for a quote

Public Holidays

Regional holidays count as national holidays and both are exempt from Next Working Day delivery calculations.

Disclaimer

Next Working Day delivery does not apply in the event of service interruptions or failures caused by events beyond our control (For example, but not limited to: adverse weather, road closures or road traffic accidents).

Shipping Method

Items may ship using a variety of methods, both air and ground.

* Hazardous Goods

We are unable to deliver certain hazardous goods to customers using our standard 2-3 day delivery service, as many of these items are prohibited for carriage by Royal Mail. Our range of pesticides, poisons and any product that is either classified as flammable and / or presented in a pressurised container.

All products containing pesticides and/or pressurised containers cannot be shipped by this method and must be sent by Express Delivery Next Working Day using an appropriate courier.

** Shipping Surcharges

Shipments over 4kg will be shipped by courier at £7.99 unless they qualify for carriage-paid status.

All shipments over 20kg are subject to further weight surcharges, unless they qualify for carriage-paid status. Add all items to your basket to see final shipping costs

*** Scottish Islands

Shipments to Scottish Islands with postcodes that begin with HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44 & ZE1-3 take between 2-5 working days please call us for details.

Payment Options

At Pest Fix we accept a variety of payment methods.

Online Payment by Credit or Debit Card

Online payments by Credit or Debit card are processed immediately using our Secure Payment Server and HSBC Secure ePayments. Online payments are our preferred method of payment for fast delivery.

PayPal

Payments received via PayPal are processed using PayPal's Secure Payment Pages. Once your PayPal details have been confirmed you will be returned to our website to finalise your order.

Telephone Payment by Credit or Debit Card

If you prefer to talk to us before placing your order please call us on 01903 538 488 and we will be able to process your order over the phone.

BACS or Cheque

If you are a commercial customer and you want to pay by BACS transfer or you would like to send us payment by cheque then please contact us on 01903 538 488 for a pro forma invoice. Your goods will be shipped when your payment has been received.

Trade Account

If you are a commercial customer and you would like to open a 30 day trade credit account please call us on 01903 538 488 or email trade@pestfix.co.uk for an application form.

Returns

Here at PestFix we operate a “no quibble” returns policy, but goods do need to be returned in an orderly manner and an saleable condition. Goods that are returned will incur a 10% re-stocking charge, unless they were supplied in error by ourselves. We regret that we are unable to refund carriage charges for returned goods, unless they were supplied in error by ourselves.

Please call us for a Returns Authorisation Number before attempting to return goods for exchange or refund. All parcels returned must be packaged to the same standard as when received.

Goods returned without prior notification and without a Returns Authorisation Number will not be processed for a refund. If required we can arrange to have the parcel collected from you for a minimum charge of £17.00.

Incorrect product received:

If you have received the wrong goods then we must be notified in writing or by E-mail within 7 days of the receipt of the goods.

Upon notification we will arrange for a swap-out exchange to happen at the earliest possible opportunity at our own expense.

Faulty products:

All goods being delivered should be inspected for damage before being signed for from the carrier. Damaged goods should be refused and not signed for, they will then be returned to us by the carrier, please notify us immediately if you receive goods that have been damaged in transit

PestFix will not be held liable for damage, loss, mis-delivery or non-delivery of any consignment if the the proof of delivery (POD) was signed by you as having been received in good condition, unless you notify us of the same within 3 working days of the date of the delivery. Faulty goods can be returned and swapped for replacements at no extra charge. If found to be of faulty manufacture a full refund including the carriage costs, can be made in lieu of a replacement item. PestFix will not be held responsible for any loss of time or expenses as a result of any product failure.

Important Information:

Mark our returns authorisation number clearly on the outside of the package.

Pack the goods properly to avoid damage in transit.

If PestFix is responsible for arranging for the return collection, or product swap-out, please ensure that the parcel is made available for collection on the agreed day as EACH failed collection attempt will be charged for. Unpaid collection charges will be deducted from your refund.

Return carriage charges will be paid by PestFix when PestFix is at fault, and paid by the customer, when the customer is at fault.

Refunds, replacements and substitutions are issued to the customer once the returned goods arrive at our premises and have been inspected and matched to a returns number

PestFix will not be liable for any loss in transit suffered by the customer when the goods in question have been returned at the customer's expense

Returns Address

PestFix
Returns Department
Unit 1D
Littlehampton Marina
Ferry Road
Littlehampton
West Sussex
BN17 5DS
United Kingdom

Privacy Policy

PestFix is dedicated to protecting your privacy and any information we collect about customers is treated in accordance with the requirements of the data protection act 1998. You can visit this web site to read information about our company and our products without revealing any personal information. The information you provide is used solely by Pest Fix; it is never provided to any other company, other than for the purposes of supplying our carrier with delivery details.

Copyrights & Trademark Notices

This website is copyright by our parent company Crisp Websites Limited. All rights are reserved. The text, images, graphics and animation files that make up this site are all subject to Copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may they be modified or re-posted to other sites.

The previous statement notwithstanding, as a visitor to our site, you may print pages from this web site or download demonstration, logo or sample elements that have been so identified, to aid in a better understanding of our products and services and to support a business decision to purchase such products and services.

Liability Disclaimer

The information in this web site is provided 'as is' without any warranties of any kind. While the information is believed to be accurate, it may be incomplete or it may include errors or inaccuracies.

Links To Third Party Websites

This web site may contain links to web sites operated by parties other than PestFix. Such links are provided for your convenience only. PestFix does not control such web sites and is not responsible for their content. If you have any questions about this policy please email us at sales@pestfix.co.uk

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